Your member content, one question away.
Member.Ask puts an AI chat on your member site. Members ask in plain English and get answers from your policies, guides and webinars.
Limited Lifetime Launch Offer. 10 only, 9 left.
Great content & member resources. Hard to find.
Policies sit deep in subpages. Guides live in PDFs nobody opens.
Webinars get watched once, then forgotten.
So members give up, or email your team to ask.
The content's there. Members just can't get to it fast.
Member.Ask gets them the answer, in your brand and your tone.
Members already ask AI
~40%
less time to find answers with AI chat than with web search.¹
49%
of employees in Australia say they use AI regularly at work.²
68%
of AI chat users use it to research and summarise information.³
¹ Xu, Feng and Chen, randomised study of 95 people, 2023.
² KPMG and University of Melbourne, Trust, attitudes and use of AI: a global study 2025.
³ Bain & Company, 1,117 consumers, Dec 2024.
Live within a week
Once we have your content and brand files.
Place your files.
Google Drive, SharePoint, OneDrive or Box. Website pages work too.
Allow us access.
Share the folders you choose with us.
We set it up.
We connect the AI to your files and build the chat in your brand.
Add one snippet.
A small piece of code that adds the chat to your member site. Your web team or IT partner copies and pastes it in.
Members ask.
Answers come from your content only.
Ask it like you'd ask a colleague
"How many CPD hours do I need this year?"
"Where's the template for a member complaint?"
"What did the June webinar cover on the new standard?"
Policies, guides, templates, webinar transcripts and slides, event details. If it's in your files, members can ask about it.
Your content. Your brand. Your tone.
Locked to your content. Kept current and secure.
You choose what it reads.
Answers come only from the files and pages you connect.
Always current.
Add, replace or delete a file and Member.Ask picks up the change.
Looks and sounds like you.
We build a design system for your chat from your brand. Your logo, colours and tone.
Limited Lifetime Launch Offer. 10 only, 9 left.
Get in early and your platform fee is locked for life. Pricing on ask.
Launch associations give us reference rights, a case study and member launch within 60 days.
Support, if you want it
Keep your files current and Member.Ask stays current. Rather we look after it? Pick a plan, and move up or down anytime. Support is optional. Pricing on ask.
Basic
Checks for changes on request
For content that changes a few times a year.
Essential
Checks fortnightly
For a handful of policy and guide updates each month.
Plus
Checks weekly
For regular webinars and new resources every month.
Priority
Checks daily
For busy event calendars and conferences. Includes transcribing event videos.
Member.Ask FAQs
9 launch places left
Get in early and lock your platform fee for life. Or email hello@hiaitus.ai.