# AI-Rescue

> A Sydney accounting practice had a freelancer-built automation stall. We scoped, rebuilt and shipped it in about two weeks, warranty included.

Source: https://www.hiaitus.ai/projects/ai-rescue

**Sector:** Accounting

**Stalled build, rebuilt and live in two weeks**

A freelancer-built automation stalled. We rebuilt it, shipped it, and stood behind it.

**2 wks** quote to live

- 14-day warranty on everything shipped
- Fixed scope, approved before work starts
- Engineering led in-house: the people who scope it ship it
- Typical build 10 to 30 hours at $220/hr + GST

_AI-Rescue_

## Stalled build, rebuilt and live in 2 weeks

A Sydney accounting practice had an automation they could no longer touch. We took it apart, rebuilt it, and shipped it under warranty.

- **Pause** — We audit what stalled, and why
- **Think** — Fixed-price scope before any work starts
- **Do** — Built in Australia, deployed and warrantied.

| Before Hiaitus | Before (manual) | After (Hiaitus AI) |
| --- | --- | --- |
| Chasing documents | Staff email clients one by one from a spreadsheet | Automated request and reminder flow tied to practice management |
| Reading figures off PDFs | Re-keyed by hand | AI extracts the key figures; human confirms |
| Tracking outstanding | A spreadsheet nobody fully trusted | Live view of outstanding items per client |
| Owning the build | Freelancer went quiet | Fixed scope, 14-day warranty |

**40%** faster document turnaround at peak

- [Email us what's going on](mailto:hello@hiaitus.ai)

_FAQ_

## Questions we get on rescue jobs.

### Who can fix an automation after the original developer disappears?

Hiaitus rebuilds automations that have been abandoned by the person who built them. In this AI-Rescue job, a Sydney accounting practice had a freelancer-built document workflow that broke after an API change and went unsupported. 

We audited what had stalled and why, quoted a fixed scope, rebuilt the flow, and shipped it in about two weeks.

### How is a stalled build scoped and priced before work starts?

Every AI-Rescue job is quoted at a fixed price before any work begins. Hiaitus first audits what stalled and why, then puts a fixed scope in front of you for approval. Typical builds run 10 to 30 hours at $220 an hour plus GST. The accounting rebuild came in at around 24 hours.

### Does AI enter figures from client documents without anyone checking?

No. AI reads the key figures off returned statements, invoices and PAYG summaries, and a staff member reviews and approves every extraction before it is used. Nothing posts without a human sign-off. The AI removes the re-keying, not the judgement; the practice still owns the numbers that end up in their system.

### What happens if the rebuilt automation breaks after it goes live?

Everything Hiaitus ships carries a standard 14-day warranty: if it breaks, we fix it. The same engineers who scope the work build it, so there is no handover to someone who does not know the system. That matters most on rescue jobs, where the last build was left unsupported.

### How much staff time does automated document chasing save an accounting practice?

In this build, manual chasing at peak dropped from around six hours a week across the team to about one, and outstanding documents came back roughly 40% faster. Staff had been emailing clients one by one from a spreadsheet. They now work from a live view of outstanding items per client.
